Associate Employment Document Specialist

Associate Employment Documentation Specialist

The Opportunity

We are seeking a dynamic, high-performing HR professional for a fast-paced role within our Employment Consultancy Services Department. This position is critical for delivering high-quality, client-focused HR support, specifically specializing in the creation and refinement of employment documentation. You will act as a trusted advisor, ensuring all client materials are legally compliant, professionally presented, and tailored to the unique needs of each business.

You will be working full-time in Downtown Toronto off Union station

Monday – Friday 9-5:30pm

Core Responsibilities

• Documentation Excellence: Conduct client-facing consultations via digital platforms or on-site to review, draft, and update employment contracts, handbooks, and policies in alignment with established best practices.
• Legal Compliance: Maintain an expert-level understanding of HR and Employment Law. Utilize internal training and legal updates to ensure all documentation is current and identifies potential risk areas.
• Strategic Advisory: Provide commercial advice regarding documentation content, offering pragmatic solutions that balance legal requirements with the client’s operational goals.
• Client Relationship Management: Proactively build rapport to serve as a seamless extension of the client’s business. Manage the end-to-end client journey from initial consultation to final resolution.
• Operational Efficiency: Manage high-volume workloads in accordance with strict SLAs and KPIs, ensuring all deliverables are provided in a timely and comprehensive manner.
• Brand Advocacy: Actively seek client feedback to enhance organizational reputation and identify opportunities to introduce additional service offerings that provide further value.
• Professional Integrity: Ensure all interactions-whether via video conference, telephone, or in-person-are handled with professional language and confident delivery.

Required Experience & Qualifications

• Certification: CHRP designation is mandatory.
• Experience: Proven track record in a Human Resources or Employment Law role, with a specific focus on documentation and advisory.
• Communication: Exceptional written English and word processing skills, with a focus on accuracy and attention to detail.

Candidate Profile

• Agile & Resilient: Ability to thrive under pressure and meet tight deadlines within a rapidly evolving environment.
• Pragmatic Problem Solver: A genuine desire to own and resolve complex client issues through efficient, high-quality service.
• Collaborative Mindset: A dedicated team player who supports colleagues and contributes to the overall success of the department.
• Adaptable: Capable of pivoting to new projects, department initiatives, and innovative processes as the business grows.
• Organized: Strong time management skills with the ability to self-manage a diverse portfolio of client work.

Perks and Benefits

• Day off on your birthday
• Enhanced Benefits with Health and Dental Coverage
• We offer a Registered Retirement Savings Plan (RRSP) Matching Program
• Downtown Location
• Vacation Days increase after 2 and 5 years’ service

51464CN

INDCAN

Portfolio are acting on behalf of our client in recruiting for this position. To the best of our knowledge, this vacancy is for a new or existing role within their organization.