Call Centre and Customer Service

Are you a problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you! We are looking for a Resolution Specialist to join a dynamic client experi...

We're working with a dynamic and growing organisation in Hinckley that's on the lookout for a Client Solutions Specialist to join their high-performing team! This role is all about people, problem-solving, and retention! You'll be the first point of contact for clients looking to...

Account Manager - Relationship Management Team Manchester | Full-Time | Office-Based with Occasional Client Visits Are you a natural relationship builder who thrives on turning client...

Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Customer Service Team Leader to join their growing team. This is a hands-on leadership role where you'll be instrumental to the success of the busin...

Are you a Customer Service professional looking for a company that will invest in your development? Join an award-winning consultancy with exposure to wide variety of customer service issues across all different sectors. Job Overview The role requ...

Are you an experienced Real Time Analyst looking for a brand-new opportunity? If you have 1-2 years of workforce management experience, generating contact case volume forecasts, projecting staffing levels and determining optimal schedule patterns for a contact centre operation then you ...

Complaints Manager Portfolio are proud to be exclusively representing an award-wining, multinational Professional Services client in their search for a Complaints Manager. We are looking for an e...

Client Engagement Operations Manager Are you a passionate and innovative individual with strong management skills, the ability to manage a team and drive client engagement? We are looking for an ...

Are you a Customer Service professional looking for a company that will invest in your development? Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array o...

Are you an experienced Customer Service Manager looking for a new challenge? Do you have experience of working in a call centre environment? This is an exciting opportunity to work with one of the UK's largest, well-known brands and one of the most active sports sponsors in the...