HR Manager
Salary: £60,000 per annum
Location: Piccadilly, London (with international group presence)
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
About the Group
A prestigious, ultra-luxury hospitality and leisure group renowned for delivering world-class service, style, and elegance. With an exclusive portfolio that includes elite private members’ clubs in London’s Mayfair and New York’s Upper East Side, alongside high-end artisanal food and beverage retail outlets.
The Role
As HR Manager, you will act as a trusted advisor to senior leaders and department heads across the estate. You will shape and implement HR strategies that enhance business performance while upholding signature service standards.
Key Responsibilities
- Strategic Advisory: Provide pragmatic HR guidance to department leaders in line with luxury hospitality culture and UK employment law.
- Team Leadership: Deputise for the Group HR Manager, co-leading the HR team to deliver high-quality, commercially focused support.
- Employee Relations: Manage and resolve complex ER cases, ensuring fair, timely, and legally compliant investigations.
- Core HR Delivery: Oversee performance management, engagement initiatives, employee wellbeing, learning and development, and talent retention.
- Data & Systems: Optimise HRIS functionality, ensuring total data accuracy, GDPR compliance, confidentiality, and robust reporting.
- Metrics & Analytics: Produce and analyse people data to inform workforce planning, manage people costs, and drive data-backed decisions.
- Compliance & Mobility: Maintain absolute compliance across all HR policies, internal audits, global mobility, and international visa processes.
What We Are Looking For
- Experience: Minimum 5+ years of HR experience, including time spent at a supervisory or advisory level.
- Sector Knowledge: Experience within luxury hospitality, high-end leisure, or premium customer service environments is strongly preferred.
- Systems Expertise: Essential experience managing HRIS platforms; specific experience with Dayforce is highly advantageous.
- Qualifications: CIPD Level 5 (completed or currently working towards) is highly desirable.
- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent practical experience).
What We Offer
- 33 days of annual leave (including bank holidays).
- Private medical and dental insurance (BUPA).
- Monthly in-house wellbeing days (Masseuse, Reflexologist, and Chiropodist).
- Complimentary, freshly prepared meals during your working shift.
- Comprehensive Employee Assistance Programme (EAP).
- Exclusive online retail discounts via Edenred.
- Eyecare and glasses vouchers.
51638BR
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The Portfolio Group are acting on behalf of our client in recruiting for this position.
Brandon is an accomplished recruitment professional with nearly eight years of industry experience, having progressed from a Consultant to his current leadership capacity as a Business Manager. His expertise spans the full HR lifecycle, focusing on high-impact roles such as HR Directors, Heads of HR, and HR Business Partners. Additionally, Brandon recruits niche specialists in the reward sector, including Heads of Compensation and Benefits, Reward Analysts, and Total Reward Leads.
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