Credit Controller

Credit Controller

The Role

In this varied and rewarding role, you will be responsible for managing and controlling outstanding debt, ensuring effective credit control processes are followed and stakeholder relationships are maintained.

Key responsibilities will include:

• Managing a portfolio of outstanding debt and proactively chasing overdue payments
• Monitoring queries and disputes, ensuring timely resolution and appropriate escalation where needed
• Reviewing and analysing aged debt against agreed KPIs and metrics
• Ensuring consistent application of credit control and debt provisioning policies
• Minimising ledger adjustments and ensuring overpayments or payments on account are correctly allocated, refunded, or cleared
• Reducing unallocated cash receipts and maintaining ledger accuracy
• Updating senior stakeholders, managers, and directors on debt status and risks
• Maintaining accurate and up-to-date notes and account statuses
• Preparing daily, weekly, and monthly reports for management
• Identifying high-risk or problem debts and escalating appropriately
• Supporting and managing the legal process for debts requiring formal recovery action

About You

To be successful in this role, you’ll be an experienced and confident Credit Controller with excellent communication skills and the ability to build strong working relationships across the business.

You will have:

• Previous experience in Credit Control / Accounts Receivable
• Strong Excel skills and confidence working with data and reports
• Excellent written and verbal communication skills
• The ability to present confidently and influence stakeholders at all levels
• Strong interpersonal skills with the ability to challenge professionally when required
• A proactive, organised approach with excellent attention to detail
• A commitment to delivering exceptional service to both internal and external stakeholders

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INDFIR

The Portfolio Group are acting on behalf of our client in recruiting for this position.