Portfolio Payroll 
Portfolio HR & Reward 
Portfolio Credit Control 
Portfolio Procurement 
Portfolio Payroll Canada Request a callback
Request terms
The No. 1 Recruitment
agency on Trustpilot
Are you a qualified counsellor with management or leadership experience?
Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Counselling Manager to their team.
This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times ‘Best Places to Work’ organisation as an EAP Counsellor.
Job Overview
You will work as part of the EAP management team in coaching your teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. You will monitor and manage daily goals, service level agreements and quality scoring, ensuring that all are working consistently and in line with organisational expectations. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs.
Responsibilities
- Overall responsibility for the running of your counselling team
- Monitor, mentor and ensure counsellors are working in line with clinical governance and the KPIs set out within internal policies
- Work proactively to ensure the wellbeing of all counsellors, through debriefs, wellbeing sessions and team engagement
What you Bring to the Team
- Counselling qualification with BACP registration
- Pro-active and self-motivated attitude
- Professional and outgoing personality, with strong organisational skills
- Ability to inspire team members and encourage clinical excellence and exceptional customer service
Benefits
- Cash plan for you (and your children, if any)
- Holidays increase after 2-and 5- years’ service
- Contractual sick pay
- Private medical insurance after 5 years’ service
- Profit share scheme
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employee Assistance Programme
- Company incentives, access to discount schemes
- 100% funding for professional registration fees
- Support with revalidation and CPD
50084LSR5
INDMANS
Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Similar jobs you might like
We are seeking a proactive and detail-oriented Associate Employment Documentation Consultant to join our fast-paced HR Consultancy team. In this role, you will be the primary point of contact for clients, helping them build, refine, and maintain t...
View job & applyRole: Payroll Coordinator Location: Mississauga (near the airport) 2 x a week onsite Our client in the transportation and logistics space is actively looking to grow their payroll department. This is a priority search that will not be available fo...
View job & applyMarketing Automation Manager The Role We are looking for a high-impact, on-site Marketing Automation Manager to lead and scale our HubSpot ecosystem. This is a pivotal role dedicated to architectural ownership of the entire customer lifecycle-span...
View job & applyJob Purpose We are currently recruiting Night Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Pr...
View job & applyJob Purpose We are currently recruiting EAP Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Prog...
View job & applyJob Purpose We are currently recruiting EAP Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Prog...
View job & applyLead the UK events strategy end-to-end, owning performance, targets and delivery! I’m supporting a high-growth B2B business with the appointment of a Head of Events to take full ownership of a commercially driven events function! The busines...
View job & applySenior Sales Floor Manager Location: Manchester Up to £45,000 (OTE £65,000) Profit share Are you an experienced salesperson with natural leadership qualities who thrives in a fast paced, target driven environment? I am supporting a leading HR Soft...
View job & applyThe Portfolio Group is hiring for a Health & Safety Advisor in Toronto, ON. You will provide health and safety advice, support, recommendations and solutions as part of the my client’s health and safety support services. There is signifi...
View job & applyRole: Payroll Administrator Location: Downtown Toronto (TTC and go train accessible) 4 days onsite, 1 flexible day our client is hiring for a jr level payroll professional to join the organization Responsibilities: Prior experience processing full...
View job & apply