Health & Safety Scheduler

Health & Safety Scheduler

Full time in office – Downtown Toronto off of Union station

Monday to Friday 9-530pm

This is an office-based position responsible for planning and coordinating the schedules of a dedicated team of Health & Safety Consultants. As the Health & Safety Planner, you will manage calendars, confirm appointments, and ensure schedules align with established priorities and targets. A key part of the role involves optimising geographical planning to minimise travel and ensuring any cancellations are promptly backfilled to maintain consultant productivity.

The role requires full-time availability from Monday to Friday, typically between 9:00 a.m. and 5:30 p.m. Flexibility is essential, as business needs may vary based on client demand. There is strong potential for career progression for successful candidates.

Key Responsibilities

• Schedule Occupational Health & Safety (OHS) consultations for new clients.
• Actively contact existing clients to arrange their annual review appointments.
• Ensure consultant schedules are confirmed at least two weeks in advance, in accordance with targets set by the OHS Service Manager.
• Prioritise critical health and safety visits following workload reviews and strategic priorities, ensuring backfilling supports maximum productivity.
• Plan visits based on each consultant’s designated service area to reduce travel time.
• Confirm all appointments by Wednesday for the following week.
• Finalise and lock schedules by Wednesday, providing a spreadsheet summary and highlighting high mileage to the Team Leader.
• Prioritise and backfill cancelled appointments promptly, considering both geographic efficiency and appointment urgency.
• Reschedule any cancelled visits at the next available opportunity.
• During weekly schedule reviews, assess consultant availability up to four weeks in advance to manage capacity planning.
• Block out holidays (including bank holidays), training sessions, and birthdays in consultants’ calendars to avoid scheduling conflicts.
• Escalate any potential scheduling or productivity issues to the Team Leader in a timely manner.

Education and Experience

• A degree, diploma or certificate from an accredited health and safety education or training program (an asset)
• 1 to 2 years of previous Scheduling experience (preferred)
• Previous customer service experience

Skills

• Excellent communication and interpersonal skills
• An ability to work independently, as well as a team player
• Very strong time management skills
• Excellent analytical and problem-solving skills.
• A high level of computer literacy

Perks and Benefits

• Day off on your birthday
• Enhanced Benefits with Health and Dental Coverage
• We offer a Registered Retirement Savings Plan (RRSP) Matching Program
• Downtown Location
• Vacation Days increase after 2 and 5 years’ service

50264CN

INDCAN