We are seeking a HR Advisor who is experienced in supporting with all things Employee Relations and Employee Engagement related, providing comprehensive advice and support across the varied departments. You will be responsible for advising, guiding and coaching line managers and effective case management of people related issues, such as: disciplinaries, grievances, performance management, flexible working, redundancies and restructures, TUPE processes, health & wellbeing, absence management, occupational health referrals, mediation referrals.
Main Accountabilities
- Support of volume recruitment needs for a fast-moving customer operations business area
- Advise, guide and coach line managers through matters relating to employee relations across all departments and locations
- Support the end-to-end onboarding process of new hires ensuring they are still supported once introduced to the organisation
- Analyse ER and Recruitment activity to ensure ongoing improvement through the production of monthly reports and updates
- To develop effective relationships with all relevant stakeholders across the business to promote good and consistent employee relations
- To deliver training workshops to line managers to develop and empower them in their people management capabilities
- To be a functional expert on all People Policies and Procedures and update in line with legislative updates and best practises
Requirements:
- Demonstrable experience of taking ownership for managing employee relations cases with line managers
- Experience of providing support and guidance to people managers – a large proportion of this advice will be by phone so must have an excellent telephone manner
- Demonstrable experience of working in an advisory role within a busy HR department
- An ability to interact with and influence people from all departments and at all levels within business is critical
- A desire to continuously improve and develop HR and employment law knowledge and expertise
- Data driven and analytic approach to managing the ER and recruitment process along with ongoing reporting of key metrics
- Ability and willingness to travel (at least once a month to London office)
- CIPD Level 5 or relevant experience
Based: Peterborough
Office Hours: 9.00 am to 5.30 pm – 4 days office – 1 day WFH
Salary: £40,000
50781JR
INDHRR
