Pensions Operations Analyst

🌍 PENSIONS OPERATIONS ANALYST 📍 Hybrid – 3 days in-office | London

💰 £500 – £700 PER DAY

We are working with a bank in the City of London who are currently recruiting for a Pensions Operation Analyst to join there team.

You will be joining a growing organisation. The Pensions Operations Analyst will report to the Head of EMEA Pension and Benefits and the Benefits Service Delivery Lead.

This role sits within the BSD Team, who focus on service delivery across the Bank’s EMEA Pensions & Benefits Team, which comprises of specialists that focus on:

• UK & Ireland benefits
• UK & Ireland pensions
• EMEA pensions & benefits (exc. UK, Ireland)
• Canada pension and benefits

The BSD team currently has a team of 3 contractors, and this role will add to this strength whilst providing a specific focus on UK Pensions. The rest of the BSD team are based at 2KES in London.

The role will work closely with the UK and Ireland pensions team who are also based in London and Chester.

Role Description

Work within a small team of 4 to provide benefit service delivery across the EMEA Pensions and Benefits. The role will be focussed on service delivery across the Bank’s UK and Ireland pension arrangements. These include UK DB and DC Pension Plan (with around £4bn in assets) as well as our DC Plan in Ireland and a legacy Channel Islands arrangement.

The role requirements are operational support and service delivery across a range of tasks including:

• Managing employee and member queries via a central mailbox, including triaging as appropriate to the relevant areas or teams.
• Preparing the monthly contributions files for the UK pension plan and running control checks on monthly payroll files.
• Preparing annual updates needed for the UK pension plan, including Plan Salary calculations and moving members between (service related) categories of core benefit.
• Managing the transfer of HR files with third party administrators and managing both internal and external queries.
• Analysis and reporting for quarterly pension trustee meetings.
• Support with invoicing and expenses of third-party suppliers.
• Support with testing, reporting associated with annual flexible benefits enrolment and benefit renewals. Annual pensions benefit statement testing.
• Support the secretariat of the various bank pension arrangements, for example with meeting pack creation, uploading the Board packs into online portal. Proactively supporting colleagues with getting the most from the systems and improving the overall user experience whilst ensuring high levels of robustness and efficiency.

Experience & Skills Required

• Having a relevant pensions qualification (eg . APMI/ FPMI) is preferred but not essential
• Having previously worked on complex Pension Schemes with both defined benefit and defined contribution sections.
• Managing UK Pensions Plans either within an operations role, administration function, consulting firm or in-house role.
• Familiar with Trustee boards, how they operate as well as the requirements governing Trustee operation.
• Excellent technical and analytic skills with respect to UK pensions and the alternative scheme designs; you will have worked with schemes that have underpins, GMPs, hybrid arrangements.

Details:

• Pay Day Rate £500.00 – £700.00 per day
• Start: January 2026
• Hybrid: 3 days per week based in London

📩 Interested or know someone who might be? Get in touch today to learn more!

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