When businesses reach a point where people management becomes complex, one of the biggest decisions is whether to bring in an HR generalist or an HR specialist. Both play key roles in developing a strong workforce, but their responsibilities, focus, and long-term impact differ significantly.

Choosing between the two often depends on your company’s size, growth stage, and strategic objectives, so which is right for you? In this article, we’re going to explore the differences between HR specialists and HR generalists, so we can help you identify which role best supports your business.

What Is an HR Generalist?

An HR generalist is often considered the “all-rounder” of the HR world. They manage a wide range of responsibilities across the entire employee lifecycle. In smaller organisations, a generalist may act as the sole HR professional, covering everything from recruitment to payroll queries.

Recruitment and Onboarding: Generalists are responsible for sourcing, interviewing, and onboarding new employees, ensuring they integrate smoothly into the organisation.

Employee Relations: They handle workplace issues, mediate disputes, and provide guidance on HR policies to maintain a positive working environment.

Payroll and Benefits Administration: Generalists frequently support payroll, pensions, and employee benefits, ensuring compliance and accuracy.

Compliance and Employment Law: They play a critical role in keeping businesses aligned with UK employment law, reducing risk of disputes or penalties.

Learning and Development: Generalists assist in organising training, supporting employee growth, and tracking development programmes.

Performance Management: They help managers implement appraisal processes, performance reviews, and improvement plans.

The key strength of an HR generalist is flexibility. They provide broad coverage across the HR function, ensuring the basics are always managed while supporting leadership on day-to-day people issues.

What Is an HR Specialist?

An HR specialist focuses on a defined area of human resources. Rather than covering the full spectrum of HR activity, they bring deep knowledge and expertise to a particular function.

Talent Acquisition: Specialists in recruitment are experts in sourcing and selecting candidates for specific industries or roles, often leading large-scale hiring campaigns. This can include payroll, accounting, management and more.

Compensation and Benefits: Businesses may bring in specialist hiring for HR compensation roles to design packages that attract and retain employees while maintaining compliance.

Learning and Development: Some specialists concentrate on creating tailored training programmes, leadership development schemes, and succession planning frameworks.

Employee Engagement and Wellbeing: These professionals design strategies to improve morale, workplace culture, and wellbeing initiatives.

Diversity, Equity and Inclusion (DEI): Specialists in DEI ensure organisations implement policies that promote inclusivity and meet diversity targets.

HR Technology and Systems: With the rise of HR software, many specialists now focus on implementing and optimising HR systems to drive efficiency.

The advantage of an HR specialist is precision, they can create tailored strategies and solutions in their field that drive measurable impact.

Key Differences Between HR Specialists and HR Generalists

Torn purple paper on white surface with HUMAN RESOURCES word

While both roles are vital, their differences can be summarised across four main areas:

Breadth vs Depth

  • Generalists cover a broad range of HR activities with working knowledge across all areas.
  • Specialists provide deep expertise in one function, often with advanced qualifications or niche experience.

Role Within the Business

  • Generalists are well suited to smaller businesses or those needing a single point of HR support.
  • Specialists thrive in larger organisations or those tackling specific HR challenges.

Career Pathways

  • Generalists often move into HR management or business partner roles.
  • Specialists progress into senior specialist roles or consultancy, but also benefit from businesses creating career paths for employee growth.

Impact on Strategy

  • Generalists provide stability and compliance.
  • Specialists drive innovation and transformation in their chosen areas.

Which Is Right for Your Business?

The decision to hire a specialist or generalist depends on your organisation’s context:

Start-ups and SMEs: These businesses typically benefit from HR generalists who can cover multiple responsibilities and provide wide-ranging support.

Scaling Companies: Growing organisations may begin with a generalist but eventually require specialists to address areas such as recruitment or compensation.

Large Corporations: Larger firms usually have both generalists and specialists. Generalists manage operations while specialists deliver complex, technical solutions.

If your business is facing specific challenges such as high turnover, benefits redesign, or implementing HR technology, a specialist may deliver the immediate expertise you need. Conversely, if you’re building HR capability from the ground up, a generalist will ensure no gaps in people management.

The Value of Combining Specialists and Generalists

For many organisations, the strongest HR teams are built from a combination of generalists and specialists. Generalists provide day-to-day stability, while specialists deliver targeted solutions.

For example:

  • A generalist may manage employee relations, compliance, and recruitment logistics.
  • A specialist could be brought in to design a new training framework or overhaul pay and reward structures.

How The Portfolio Group Supports Employers

At The Portfolio Group, we understand that every organisation’s HR needs are unique. With over 35 years of recruitment expertise and recognition as the UK’s number one rated recruitment agency on Trustpilot, we help businesses secure HR professionals at every level. We work with HR departments, business owners and talent teams to assess requirements and give guidance on newly created roles and can support with the laborious elements of the recruitment process.

  • Tailored recruitment – Whether you need a versatile HR generalist or a dedicated specialist, we adapt our approach to your business.
  • Market insight – Using benchmarking data, we advise on salaries and benefits to attract top talent.
  • Risk reduction – Through rigorous candidate screening, we minimise the risk of mis-hires.
  • Specialist recruitment – From general HR support to specialist hiring for HR compensation roles, we connect you with professionals who deliver measurable impact.

The Bottom Line

The choice between an HR specialist and an HR generalist isn’t necessarily about which is “better”, but rather which is the right fit for your business. Generalists bring breadth and consistency, while specialists provide deep expertise in targeted areas.

For many organisations, combining the two creates the strongest HR function. By assessing your goals, growth stage, and challenges, you can make a confident decision that supports both immediate needs and long-term growth.

At The Portfolio Group, we partner with employers to make the right hire first time, ensuring HR talent that drives value and strengthens your workforce strategy.

Janine Rothwell | Senior Business Manager (MCIPD)

Janine is highly experienced with over 20 years in People and HR Management. CIPD-qualified at MCIPD level, she brings a strong track record in driving operational efficiency and delivering strategic initiatives across HR, operations, sales, and service environments. Janine leads our Permanent HR & Reward division in London, hiring across all areas of HR, benefits, reward, and compensation at all levels.