Senior Payroll Team Manager – Customer Delivery – Manchester – Permanent
Salary: up to £56000
Job Summary
We are currently supporting our client to recruit an experienced Payroll Services Manager to oversee a customer focussed Payroll advisory team. Based in the Greater Manchester Area, this role offers some flexibility to work remotely, being office based for 3 days per week. This is a fantastic BAU payroll position, managing a large team of payroll helpdesk operators to support a diverse work population with all queries. Our client is looking for an experienced team manager, driven to provide the highest level of customer experience.
Responsibilities
- Managing a diverse team of payroll advisors
- Promoting a customer first culture of positive change
- Managing the timeline and resource planning
- Supporting on implementation strategies and timelines
- Experienced in delivering a variety of process changes
The person
- Experienced payroll Manger, with payroll advisory experience
- Excellent communicator, with fantastic stakeholder management skills
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INDPAYN
The Portfolio Group are acting on behalf of our client in recruiting for this position.

Joining Portfolio in 2018 to establish the Manchester office and support the Northern client base, Gillian is now a Director. With over 21 years of recruitment experience, she leads the Manchester Payroll team, specialising in senior-level appointments, while also assisting the Client Solutions team with legal recruitment needs.