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      Portfolio Payroll is proud to be partnering with an award-winning global SaaS business in the heart of Manchester – a forward-thinking organisation experiencing significant growth and widely regarded as one of the most progressive payroll bureaus in the UK.

      This is a fantastic opportunity for an experienced payroll professional to join a dynamic, client-facing team where your expertise will genuinely make a difference.

      The Role

      As a Payroll Advisor, you’ll be the go-to expert for a portfolio of clients, providing technically sound, commercially aware payroll advice and ensuring every interaction is handled with professionalism and care. You’ll manage complex cases end-to-end, deliver training, and build lasting client relationships, all while keeping pace with the ever-evolving payroll landscape.

      • Deliver expert advice on payroll policies, procedures, and UK legislation via telephone and case management
      • Own cases through to resolution within SLA, logging all activity accurately on the CRM
      • Provide clients with clear supporting documentation to complement the advice given
      • Present training sessions and help clients get the most from the company’s payroll technology
      • Support clients with payroll audits, compliance reviews, and best practice guidance
      • Stay current with changes in payroll legislation and proactively share relevant updates

      About You

      • Solid experience in payroll, ideally within a bureau or advisory environment
      • Strong working knowledge of UK payroll legislation and tax regulations
      • A client-first mindset with excellent communication skills and a genuine desire to resolve issues
      • Confident managing a varied caseload and building rapport with clients across different industries
      • Familiarity with third-party payment schedules and client-specific reporting requirements

      What’s On Offer

      • Salary up to £32,000 (depending on experience)
      • Profit share scheme
      • 25 days’ holiday plus bank holidays
      • Birthday day off
      • Pension plan and life insurance
      • Employee Assistance Programme
      • Bright Exchange retail and lifestyle discounts
      • Company incentive schemes
      • Genuine progression and development opportunities
      • Modern offices in Manchester City Centre with a supportive, experienced team around you

      50941GO

      INDPAYN

      INDPAYN

      The Portfolio Group are acting on behalf of our client in recruiting for this position.

      Gillian Owen | Director

      Joining Portfolio in 2018 to establish the Manchester office and support the Northern client base, Gillian is now a Director. With over 21 years of recruitment experience, she leads the Manchester Payroll team, specialising in senior-level appointments, while also assisting the Client Solutions team with legal recruitment needs.

      Apply for this role
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