Payroll Officer

Are you an experienced payroll professional looking for your next challenge? Our client, a respected organisation within the care sector, is seeking a dedicated Payroll Officer to join their finance team and provide high-quality payroll support. This is a fantastic opportunity to join a values-driven company where your expertise will directly contribute to the care and wellbeing of staff and service users.

About the Role

As the Payroll Officer, you will be responsible for the end-to-end payroll process for a group of care services, ensuring all staff are paid accurately, on time, and in compliance with current legislation. You will provide expert payroll support to both the Financial Controller and the wider management team, acting as the go-to person for payroll queries and compliance.

Key Responsibilities

– Manage and oversee a 4-weekly payroll, collating and processing data for all employees (bi-weekly pay cycle)

– Ensure accurate and timely payment of all staff, keeping payroll systems up to date with correct rates, allowances, pension deductions, NI, and tax thresholds

– Provide initial payroll support to operational managers, managing the payroll inbox

– Review weekly timesheets and work closely with care site managers to ensure accuracy

– Perform data entry and maintain accurate records of all payroll transactions

– Support and respond to HMRC queries, maintaining compliance records

– Handle PAYE, pension contributions, statutory submissions, and work alongside external accountancy firms

– Submit worked hours, process statutory payments (SSP, maternity/paternity), review leavers/starters, and process additional payments (e.g., mileage, bonuses)

– Manage pay rates and nominal codes in payroll software

– Respond to payroll and benefit queries by phone and email in a timely, professional manner

– Liaise with outsourced accountants as required

– Assist with the expenses process and approve claims

– Manage end-of-year payroll activities (P60s, P45s, P11ds)

– Oversee employee benefits related to payroll, including Early Pay and Cycle to Work schemes

– Calculate pay adjustments (holiday pay, leavers, etc.)

– Ensure compliance with all legislation and internal policies

About You

– Minimum 2 years’ payroll experience, ideally within the care sector

– Excellent knowledge of payroll legislation, including pension calculations and Salary Sacrifice schemes

– Strong communication skills (written & verbal) and the ability to build great working relationships

– Proficient IT skills (e.g., Microsoft Office, payroll software – experience with Coolcare is an advantage)

– Exceptional attention to detail and organisational skills

– Able to multitask and stay calm under pressure

– Team player with a proactive attitude and the ability to work independently

INDPAY

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