Portfolio Credit Control are currently partnered with a major player within the professional services sector who due to expansion are organically recruiting for a Credit Controller. This is a fantastic opportunity that offers flexible working arrangements as well as performance-based bonus opportunities.
In this challenging and rewarding role you’ll:
- Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios
- Monitor queries and disputes, ensure the appropriate escalation
- Ensure consistent application of the firm’s debt provisioning policy
- Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared
- Ensure that there are minimal unallocated cash receipts
- Enforce consistent credit control procedures
- Review and analyse aged debt against defined metrics
- Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate
- Maintain accurate and up to date client notes following conversations with clients, using Workday to record status
- Prepare daily / weekly / monthly summary reports
- Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate
- Where necessary, engage and manage the process of debts that need to go legal.
You will be someone with
- Professional services experience, Workday experience would be preferred.
- Excel skills to a competent level.
- Excellent written and verbal communication skills and ability to present confidently and convincingly to management
- Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues
- Commitment to delivering exceptional client service to internal and external stakeholders
Salary £30,000 -£32,000 + Performance based bonus – Hybrid working with flexible hours
50474BR
INDCC
